Privacy Policy
At EMVERTEX CREDIT Pte Ltd (“we,” “us,” or “our”), protecting your privacy and personal data is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website (emvertexcredit.com) and our services. By accessing our website or engaging with us, you agree to this Privacy Policy.
1. Scope
a. This Privacy Policy applies to all personal data collected through our website, during loan applications, and through other interactions with us.
b. This Policy adheres to Singapore’s Personal Data Protection Act 2012 (PDPA) and other applicable intellectual property and privacy regulations.
2. Data We Collect
a. Personal Data: The types of personal data we may collect include but are not limited to:
i. Identification Information: Full name, NRIC/FIN, passport number, or other identification details.
ii. Contact Information: Address, phone number, and email address.
iii. Financial Information: Income details, employment information, bank account numbers, and credit history.
iv. Technical Information: IP address, browser type, and browsing behavior on our website.
v. Other Information: Any additional data you voluntarily provide during inquiries, loan applications, or other communications.
b. If you provide us with personal data of a third party (e.g., guarantors or referees), you represent and warrant that you have obtained the consent of the third party to do so.
3. How We Collect Data
a. We collect personal data through various methods, including:
i. Online Forms: When you submit inquiries or loan applications via our website.
ii. Direct Interactions: Through phone calls, email communications, or in-person meetings.
iii. Automated Technologies: Cookies, analytics tools, and server logs when you browse our website.
iv. Third-Party Sources: Credit bureaus, public databases, and other legally permissible sour
4. Purpose of Data Collection
a. We collect and use your personal data for the following purposes:
i. Loan Processing: To assess your eligibility, process your application, and manage loan disbursements.
ii. Customer Service: To respond to your inquiries and provide support.
iii. Legal Compliance: To comply with legal and regulatory obligations under the Moneylenders Act and PDPA.
iv. Marketing and Promotions: To inform you about updates, new services, or promotions, subject to your consent.
v. Fraud Prevention: To detect and prevent fraudulent or unauthorized transactions.
vi. Website Analytics: To improve our website functionality and user experience.
5. Intellectual Property Rights in Data
a. All trademarks, copyrights, and proprietary materials related to the collection and use of personal data belong to EMVERTEX CREDIT Pte Ltd.
b. Any personal data provided by you is used in compliance with applicable laws, without infringement of our intellectual property or that of third parties.
6. Disclosure of Personal Data
a. We may share your personal data with third parties in the following circumstances:
i. Regulatory Bodies: As required by the Ministry of Law or other government agencies.
ii. Service Providers: Third-party vendors assisting with IT support, payment processing, or other operational needs, subject to confidentiality agreements.
iii. Credit Bureaus: For credit evaluation and reporting purposes.
iv. Legal Representatives or Debt Collection Agencies: To recover overdue payments or enforce legal claims.
v. Others with Your Consent: Any other disclosure will occur only with your explicit consent.
b. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
7. Data Protection
a. We implement robust security measures to safeguard your personal data, including:
i. Technical Protections: Encryption, firewalls, and secure servers to protect data during storage and transmission.
ii. Administrative Measures: Restricted access to personal data on a need-to-know basis.
iii. Physical Protections: Secure storage facilities for physical records.
b. While we take all reasonable precautions, we cannot guarantee absolute security due to the inherent risks of data transmission over the internet.
8. Retention of Data
a. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
b. Upon the expiration of the retention period, we will securely dispose of or anonymize your data.
9. Your Rights
a. You have the following rights regarding your personal data:
i. Access: Request a copy of the personal data we hold about you.
ii. Correction: Request corrections to inaccuracies or incomplete data.
iii. Withdrawal of Consent: Withdraw consent for certain uses of your data, subject to legal or contractual obligations.
iv. Data Portability: Request the transfer of your personal data to another organization, where technically feasible.
b. To exercise these rights, please contact us at [email protected].
Cookies and Analytics
a. Cookies: Our website uses cookies to enhance user experience and improve site performance. You can manage or disable cookies through your browser settings.
b. Analytics: We use website analytics tools to collect and analyze data, which helps us optimize content and services.
1. Links to Third-Party Websites
a. Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review the privacy policies of any external websites you visit.
2. Changes to the Privacy Policy
a. We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
b. Changes will be posted on this page, and where significant, we will notify you via email or other appropriate channels.
3. Governing Law
a. This Privacy Policy is governed by the laws of Singapore.
b. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of Singapore courts.